FAQs

What is your Pro Weave material like?
ProWeave is a cross between Poly and Canvas.  It's more durable than Poly and more forgiving with creases.  Store ProWeave rolled just like Poly.

Do you offer international shipping?Absolutely! We are located in the United States and ship world wide. You’ll see shipping rates upon checkout.

How soon do you ship?
We’re photographers as well, so we know when you order something you’re excited to get it!  Our Poly backdrops ship 1-3 business days after your order is placed via USPS Priority Mail (2-3 days).  Fabric backdrops ship 2-5 business days after your order is placed (with the exception of Extra Large Fabric backdrops, 8'x'8 or larger, those take 5-12 business days).  Heavy floor mats take about 5-12 business days depending on your location.  Please see our policy page for any exceptions to this rule during holidays and promotions prior to placing your order.

What are the care instructions for poly backdrops?
Our poly backdrops are durable paper. Use a damp cloth to wipe the backdrop should it become dirty by little toes.

How wrinkle-free are your fabric backdrops?
This material is incredible!  It's what we use in our professional photography business and we stand behind it's greatness. We fold our fabric backdrops hot off the printer, so if you have a folding crease, simply pop it in the dryer for 60 seconds and you’re ready to go! 

What is your return/exchange policy?
Since all of our backdrops are custom printed to order based on your size and art work selected, all sales are final.  No exceptions to this rule. Cancellations cannot be made once orders are placed.


What size is best?
We use 84"x60" backdrops because we LOVE not having to worry about cropping images or having to be careful about what lens is used. If you’re photographing newborns, you can get away with smaller sizes like a 60"x60".

What if I want to order a fabric backdrop or wrap from your sister site, Roses and Ruffles, can you combine shipping?
Our newborn fabric and printers are located in different warehouses as our printers require a temperature controlled environment.  We cannot combined shipping for newborn backdrops or wraps purchased from the Roses and Ruffles website.

Do you take custom requests?
Yes, shoot us an email at r2backdrops@gmail.com with your ideas for a quote for a custom backdrop. Custom backdrops start at $250.

How do we contact you?
Contact us at r2backdrops@gmail.com with any questions you may have. If you have a question about an order, please be sure to forward that order to us along with your question.  We do not us FB or Instagram messaging please email us.

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