What is your Pro Weave material like?
ProWeave is a cross between Poly and Canvas. It's more durable than Poly and more forgiving with creases. Store ProWeave rolled just like Poly. Hang or lay on flat surfaces.
Do you offer international shipping?
Absolutely! We are located in the United States and ship world wide. You’ll see shipping rates upon checkout.
How soon do you ship?
We’re photographers as well, so we know when you order something you’re excited to get it! Our Poly backdrops ship 1-3 business days after your order is placed via USPS Priority Mail (2-3 days). Fabrics and heavy floor mats take about 7-12 business days depending on your location. Please see our policy page for any exceptions to this rule during holidays and promotions prior to placing your order.
What are the care instructions for poly backdrops?
Our poly backdrops are durable paper. Use a damp cloth to wipe the backdrop should it become dirty. It is paper, so we recommend floor mats for the floors as clients tend to have dirty toes.
How wrinkle-free are your fabric backdrops?
This material is incredible! It's what we use in our professional photography business and we stand behind its greatness. We fold our fabric backdrops hot off the printer, so if you have a folding crease, simply pop it in the dryer for 60 seconds and you’re ready to go!
What is your return/exchange policy?
Since all of our backdrops are custom printed to order based on your size and art work selected, all sales are final. No exceptions to this rule. Cancellations cannot be made once orders are placed as we go straight to print.
What size is best?
We use 96"x60" backdrops because we LOVE not having to worry about cropping images or having to be careful about what lens is used. If you’re photographing newborns, you can get away with smaller sizes like a 60"x48". For maternity and family sessions, 8'x12' sweeps are our most popular.
Do you take custom requests?
Yes, shoot us an email at email@example.com with your ideas for a quote for a custom backdrop. Custom backdrops start at $250.
How do we contact you?
Contact us at firstname.lastname@example.org with any questions you may have. If you have a question about an order, please be sure to forward that order to us along with your question. We do not us FB or Instagram messaging please email us.