Where are you located?
We are located in the United States. Every single backdrop is printed here in the US. Thank you for supporting small US based businesses.

What is your Pro Weave material like?
ProWeave is a cross between Poly and Canvas.  It's more durable than Poly and more forgiving with creases.  Store ProWeave rolled just like Poly.  Hang or lay on flat surfaces.

What are the care instructions for poly backdrops?
Our poly backdrops are durable paper. Use a damp cloth to wipe the backdrop should it become dirty.  It is paper, so we recommend floor mats for the floors as clients tend to have dirty toes.

Difference between Premium and Fleece Fabric?
We love our Wrinkle Free Fabric because it's so easy to fold and store. It's what we use in our professional photography business and we stand behind its greatness. We fold our fabric backdrops hot off the printer, so if you have a folding crease, simply pop it in the dryer for 60 seconds and you’re ready to go! 

Both materials are printed here in the USA and are 100% matte. Premium Fabric is super silky and not bulky while Fleece Fabric is thicker and more economical. Fleece backdrops have a hemmed seam to prevent it from fraying over time in the the washing machine.

Here's a video comparing Premium and Fleece Fabric:

Do you offer international shipping?
Absolutely! We are located in the United States and ship world wide. You’ll see shipping rates upon checkout.

How soon do you ship?
We’re photographers as well, so we know when you order something you’re excited to get it!  Poly backdrops ship 1-3 business days after your order is placed.  Fabrics and heavy floor mats take about 7-10 business days depending on your location.  Please see our policy page for any exceptions to this rule during holidays and promotions prior to placing your order. Shipping information can be found on our policy page as well.

What is your return/exchange policy?
Since all of our backdrops are custom printed to order based on your size and art work selected, all sales are final.  No exceptions to this rule. Cancellations cannot be made once orders are placed as we go straight to print.

What size is best?
We use 96"x60" backdrops for cake smash sessions because we LOVE not having to worry about cropping images or having to be careful about what lens is used. If you’re photographing newborns, you can get away with smaller sizes like a 60"x48".  For maternity and family sessions, 8'x12' sweeps are our most popular.

Do you take custom requests?
Yes, shoot us an email at r2backdrops@gmail.com with your ideas for a quote for a custom backdrop. We are also happy to print your own designs and ship them directly to you.

How do we contact you?
Contact us at r2backdrops@gmail.com with any questions you may have. If you have a question about an order, please be sure to forward that order to us along with your question.  We do not us FB or Instagram messaging for customer service.